write facebook review

How to Leave a Review on Facebook: A Step-by-Step Guide

Leaving a review on Facebook is pretty simple and quick. First, you need to find the page of the business or service you want to review. Once you’re on the page, look for the reviews section. Click on “Write a Review,” rate the business, and write your thoughts. After you’re done, just hit “Post,” and your review will be live.

Step-by-Step Tutorial on How to Leave a Review on Facebook

These steps will guide you through leaving a review on Facebook, ensuring your feedback is shared with others.

Step 1: Log in to Your Facebook Account

First, log in to your Facebook account using your username and password.

Make sure you have your login details handy. Without logging in, you won’t be able to leave a review.

Step 2: Search for the Business Page

Next, use the search bar at the top of the page to find the business or service you want to review.

Type the name of the business in the search bar and click on the correct page from the search results.

Step 3: Navigate to the Reviews Section

Once you’re on the business page, find the “Reviews” section. It is usually located on the left-hand side of the page.

Look for a tab labeled “Reviews” or a star icon. Click on it to proceed.

Step 4: Click on “Write a Review”

In the Reviews section, click on the button that says “Write a Review.”

This will open up a new window where you can write your review and rate the business.

Step 5: Rate the Business

Select a star rating for the business, ranging from 1 to 5 stars.

Your rating will help others gauge the quality of the business. Be honest!

Step 6: Write Your Review

Write your thoughts about the business in the text box provided.

Share your experience, what you liked or disliked, and any other details you think are important.

Step 7: Click “Post”

After writing your review, click the “Post” button to publish it.

Your review will now be visible to the public on the business’s Facebook page.

Once you complete these steps, your review will be live for others to see. It can help other potential customers make informed decisions.

Tips for Leaving a Review on Facebook

Be Honest: Always give truthful feedback based on your actual experience.
Be Specific: Provide specific details about what you liked or didn’t like.
Stay Respectful: Even if you had a bad experience, keep your language respectful.
Check Your Grammar: Make sure your review is easy to read by checking for spelling and grammar mistakes.
Use Relevant Keywords: This helps others find your review when they search for similar topics.

Frequently Asked Questions

Do i need a facebook account to leave a review.

Yes, you need to be logged in to your Facebook account to leave a review.

Can I edit my review later?

Yes, you can edit your review by going back to the Reviews section and clicking on your review.

What if the “Write a Review” button is missing?

Some businesses might have reviews disabled. In this case, you won’t be able to leave a review.

Are reviews on Facebook public?

Yes, reviews you post on Facebook are visible to anyone who visits the business’s page.

How do I delete my review?

You can delete your review by finding it in the Reviews section and clicking on the delete option.

Log in to your Facebook account.
Search for the business page.
Navigate to the Reviews section.
Click on “Write a Review.”
Rate the business.
Write your review.
Click “Post.”

Leaving a review on Facebook is a straightforward process that can have a big impact. Whether you had an amazing experience you want to share or encountered some hiccups, your review can help others make better decisions. Plus, businesses rely on feedback to improve and grow. So why not take a few minutes out of your day to leave a thoughtful review? It’s a small gesture that can make a big difference. For more tips on how to be an effective reviewer, check out our other articles. Happy reviewing!

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.

How to write a review or recommendation on any Facebook business page

You can write a review on Facebook to help others make an informed decision about a business.
To leave a review on Facebook, you can either recommend or not recommend a business.
You can leave this recommendation directly on a Facebook business page.

If you've just been to a really great — or not so great — business, you probably want to tell someone about it. You could just post about it on social media, but that only goes to your friends. It would probably be more useful to let people who actually want the information know.

There are many ways to do that, but one way is to post on a business' Facebook page, if it has one. You don't have to leave a generic post on the page, and it's not the traditional star rating like you're used to either.

Facebook has changed their reviews to recommendations, which can include photos and tags in addition to text. Now, star ratings for a business are calculated by a combination of past reviews and customer recommendations.

Here's everything you need to know about Facebook recommendations.

How are Facebook recommendations different from reviews?

While they serve a similar purpose, there are a few key differences between recommendations and reviews.

First, Facebook reviews are visible to anyone on Facebook, while recommendations can be limited to just friends. Facebook reviews also have a star rating whilst recommendations do not.

What are the benefits of using Facebook recommendations?

When recommending a business, you can add photos to accompany your text and select tags to highlight key features about a business (like child-friendly or cozy atmosphere).

Additionally, if one of your Facebook friends recommends a business, it will appear first on that Facebook page as well as on your friend's timeline.

How to write a review on Facebook

1. Go to the Facebook page of the business you want to review.

2. Click the Reviews tab.

3. Underneath Do you recommend [Business Name]? click Yes or No .

4. Write your review about the business. Reviews must be at least 25 characters long.

5. In the Sharing section , select who will be able to see your review. You can choose just friends, or set it to public so that anyone can see it. When you're finished, click Post .

Main content

How to do a review on Facebook?

How to Do a Review on Facebook: A Step-by-Step Guide

Are you wondering how to leave a review on Facebook? Leaving a review on Facebook is a simple process that can help businesses improve their services and products, and it’s also an excellent way to share your opinion with others. In this article, we will guide you through the step-by-step process of how to do a review on Facebook.

What is a Review on Facebook?

A review on Facebook is an opinion or a personal review of a business or a product/service. It is a way for users to share their experiences, good or bad, with others. Reviews can help businesses improve their services, and they are also a valuable resource for consumers who are planning to purchase a product or use a service.

Why Write a Review on Facebook?

Writing a review on Facebook can have many benefits, including:

Helping others make informed decisions when choosing a product or service
Encouraging businesses to improve their services
Can help your friends and family by sharing your experiences
Can also help you earn rewards or rewards from the business

Step 1: Find the Business Page

To leave a review on Facebook, you need to find the business Facebook page. You can do this by:

Searching for the business name in the search bar at the top of the page
Looking for the business name in your newsfeed or from a post about the business
Ask your friends or family members for the page

Step 2: Go to the Business Page

Once you have found the business page, click on the page to visit it. The page should have a cover photo, a profile picture, and a timeline of posts from the business.

Step 3: Click on the Reviews Link

On the business page, look for a link that says "Reviews" or "Write a Review." This link is usually located below the cover photo or in the left-hand sidebar.

Step 4: Click on "Write a Review"

Once you have clicked on the reviews link, you will be taken to a page that allows you to write your review. You will need to:

Rank the business (1-5 stars) based on your experience
Write a review (up to 500 characters)
Add a photo or a video (optional)
Choose whether or not to post your review publicly

Step 5: Post Your Review

Once you have completed your review, click the "Post" button to make it live. Your review will be visible to everyone who can view the business page.

Tips for Writing a Good Review

Be honest: Share your genuine experience, good or bad
Be clear: State your opinion clearly and provide specific details
Be respectful: Avoid using profanity or personal attacks
Be concise: Keep your review brief and to the point

How to Manage Your Reviews on Facebook

As a business, managing your reviews on Facebook can be a vital part of your online reputation. Here are some tips to help you manage your reviews:

Respond to all reviews, both positive and negative, in a timely and professional manner
Keep an eye on your reviews and respond to any new ones as soon as possible
Use Facebook’s built-in review management tools to monitor and respond to reviews from your page
Consider using a third-party review management software to help you manage your reviews

Leaving a review on Facebook is a simple and empowering way to share your opinion with others. By following these steps and tips, you can ensure that your review is effective and helps others. Remember to be honest, clear, and respectful, and don’t forget to manage your reviews as a business. With these tips, you’ll be well on your way to sharing your review on Facebook and helping others make informed decisions.

Additional Resources:

Facebook’s Official Review Guidelines [external link]
How to Respond to Negative Reviews on Facebook [external link]
Facebook Review Management Tools [external link]

Note: The following link is external and may be subject to change.

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How To Write a Facebook Review

In modern digital era, your voice matters more than ever, especially when it comes to sharing experiences with businesses on social media. Writing a Facebook review is a powerful way to express your opinion and influence others. Whether it’s raving about your favorite café or detailing a less-than-stellar experience at a local shop, your reviews contribute significantly to the online reputation of businesses.

Understanding the impact of your words, you might want to ensure your Facebook circle is wide enough to make your opinions heard.

Enhancing your presence by deciding to buy Facebook reviews can significantly enhance the impact of your evaluations, ensuring that your endorsements or cautions are heard by a wider audience. This strategy not only expands your social network but also elevates the trustworthiness and visibility of your evaluations, turning them into a valuable asset for others.

Key Takeaways

Understand the binary “Yes” or “No” recommendation system on Facebook and ensure your review accurately reflects your experience, setting a guiding tone for readers.
Emphasize the importance of including specific details and personal experiences in your review to provide clarity and engage readers with authentic feedback.
Remember the significance of choosing a constructive tone and the impact of timing when sharing your experiences, to foster positive dialogue and provide useful feedback.
Highlight the value of attaching authentic photos to your reviews, enhancing credibility and offering a more immersive insight into your experience.
Acknowledge the public nature of Facebook reviews, emphasizing the need for thoughtful, balanced feedback that can guide future customers and inform business improvements.
Utilize the flexibility to edit or delete your Facebook reviews, allowing your feedback to remain accurate and reflective of your latest experiences.

Steps To Write Reviews on Facebook

Writing a Facebook review can significantly impact a business, influencing potential customers and shaping the company’s online reputation. To ensure your review offers value and clarity, follow the guidelines below.

Choose the Right Rating

Your review starts with selecting a rating. Given that Facebook has transitioned to recommendations rather than the traditional star ratings, your choice is binary: yes or no. This doesn’t mean your review lacks nuance. Your recommendation — or lack thereof — sets the tone for your feedback. It’s essential to accurately reflect your experience.

Did the business meet your expectations? Would you suggest it to friends or family? Your initial recommendation acts as an anchor for your written review, guiding readers on your overall sentiment.

Provide Specific Details

The most helpful reviews go beyond general statements. When drafting your review, include specific details about what made your experience memorable. Were there standout products or services? How did the business go above and beyond?

Alternatively, if your experience was less than stellar, detail what aspects fell short. This information not only aids potential customers in their decision-making but also offers businesses valuable insight into areas of success or improvement. Remember, clarity is key. Break down your experience so readers can easily understand what to expect.

Include Personal Experience

Your personal experience is what makes your review unique. Share your story — whether it’s about the exceptional service you received or how a product exceeded your expectations. Don’t hesitate to mention employees by name if they contributed to your positive experience. Including personal anecdotes adds authenticity and relatability to your review, making it more engaging for readers. It’s these personal touches that transform a standard review into a powerful recommendation.

Other Things To Consider When Writing a Facebook Reviews

When crafting a Facebook review, it’s not just about what you say but how you say it. Language and tone play crucial roles in how your feedback is perceived. Opting for a constructive tone, even when critiquing, fosters a positive dialogue and encourages the business to engage with your feedback.

If you find it difficult to follow a certain tone or style, then a paragraph generator can help you with the first draft. It will craft compelling paragraphs according to your entered topic and selected tone/style.

Timing is another aspect often overlooked. Sharing your experience soon after it happens ensures your memories are fresh, making your review more detailed and helpful for others. But, if you’ve had a negative experience, taking a moment to cool off before typing can prevent overly-emotional responses that might not accurately reflect the situation.

The relevance of your review is paramount. The team from this essay writing platform called EssayPro advises focusing on specifics that future customers will find useful. Mentioning the quality of service, the atmosphere, or the product’s performance gives a well-rounded view that aids in decision-making. It’s also beneficial to highlight any changes in your second visit, as this shows the business’s capacity for growth or consistency.

You can also use authentic photos accompanying your review can greatly enhance its credibility. Visuals can capture aspects that words might miss, such as the ambiance of a place or the quality of a product, offering a more immersive insight into your experience.

Remember, a well-written review has the power to significantly influence both potential customers and the business itself. By choosing your words carefully, focusing on relevance, and attaching authentic visuals, your feedback can contribute meaningfully to the community, helping others make informed decisions and assisting businesses in their quest for improvement.

How Do I Leave a Review on Facebook?

Leaving a review on Facebook is simpler than you might think, and it’s a fantastic way for you to share your experiences with others while also helping businesses understand how they’re doing. Facebook reviews are influential, with 92.4% of customers reading online reviews and considering them as much as personal recommendations.

First, navigate to the business’s Facebook page. You’ll find the “Reviews” or “Recommendations” section usually located on the left-hand side menu of the page. If you’re on a mobile device, you might need to tap on the ‘More’ tab. Once you’re there, Facebook will prompt you with the question, “Do you recommend [Business Name]?” Here, you can select either “Yes” or “No”, based on your experience.

After choosing your recommendation option, a text box will appear where you can write your review. Here’s where your contribution really matters.

Be specific about what you liked or didn’t like. Mention details about the service, product quality, or your overall experience. This not only helps potential customers but also gives the business valuable feedback on what they’re doing right or what they could improve on.

Also, adding authentic photos can significantly enhance the credibility of your review. Photos offer visual evidence of your experience, making your review more relatable and trustworthy for those reading it.

Remember, your review should be honest and fair. Keep in mind that constructive criticism is more helpful than vague or overly negative comments. Businesses often use feedback from Facebook reviews to improve their products or services, so your insights can lead to real change.

Understanding how to leave a review on Facebook enables you to be part of a larger community, contributing valuable information that benefits both businesses and fellow customers alike. Your voice matters, and with these simple steps, you can make sure it’s heard.

Where Do I Find Facebook Reviews?

If you’re looking to leave a Facebook review, knowing where to find the review section is your first step. It’s simpler than you might think.

Facebook has integrated its review feature into what’s now known as Recommendations. This is where customers can share their experiences and thoughts about a business, service, or product with their network.

Start by navigating to the Facebook Page of the business you want to review. You’ll find the Recommendations or Reviews tab on the left sidebar of the page. This tab is your gateway to reading what others have said and leaving your own feedback. Whether you’re on a desktop or using the Facebook app, the process is essentially the same.

Occasionally, businesses might have this tab hidden due to their settings preferences. If that’s the case and you can’t seem to find where to leave a review, don’t worry. Contacting the business directly through their Facebook page via message can be a good alternative. They can provide you with a direct link or instruct you on how they prefer to gather customer feedback.

Remember, when you decide to leave a review, you’re not just sharing your thoughts with the business. Your review is visible to anyone who visits the business’s Facebook page. This visibility is exactly why your honest and detailed feedback is invaluable. It helps potential customers make informed decisions and can significantly impact the business’s reputation.

Can I Delete or Edit My Facebook Reviews?

Navigating the complexities of social media feedback might feel like a maze, especially when you’re looking to retract or modify your words. On Facebook, your voice matters , and so does your ability to update your insights as your experiences evolve.

If you’ve posted a review and later changed your mind, either because your opinion has shifted or you’ve had a change of heart, you’ll be relieved to know that editing and deleting your Facebook reviews is possible . This flexibility ensures your feedback remains accurate and reflective of your latest interactions.

To edit your Facebook review, simply navigate to the Recommendations section of the business page where you initially left your feedback. Find your review and click on the three dots in the top right corner. From there, you’ll see an option to ‘Edit Recommendation’. This is your chance to adjust your rating or elaborate on your experience further. Remember, your edited review will replace the original and will be date-stamped with the latest update.

In scenarios where you feel a review no longer represents your stance or if it was posted in error, deleting it is just as straightforward. Follow the same steps to locate your review under the business’s Recommendations. Instead of opting to edit, select ‘Remove Recommendation’. Upon confirmation, your review will permanently disappear, leaving no trace of the original comment.

This ability to edit or delete ensures that your digital footprint on Facebook is as current and genuine as your real-world experiences. It underscores the platform’s commitment to providing dynamic, user-driven content that accurately reflects consumer opinions and experiences. Whether you’re praising an unforgettable service or retracting a critique based on a resolved issue, your control over your online reviews is uncompromised.

Remember, each review contributes to the community’s perception of a business. Exercising your power to edit or delete ensures that your influence remains both positive and precise.

Related Post: How to Build More Credibility on Facebook

Crafting a Facebook review is more than just sharing your experience; it’s about contributing to a business’s growth and guiding future customers.

Remember, your words have the power to influence and shape perceptions. By treating your reviews as advice for friends and maintaining a balanced and fair perspective, you’re not just offering feedback but also playing a crucial role in the business-customer relationship.

Businesses that actively respond to reviews demonstrate their dedication to customer satisfaction, further emphasizing the importance of your input. So next time you’re about to write a review, consider the impact of your words and the responsibility that comes with them. Your thoughtful and honest feedback can make a significant difference.

FAQs About Writing Facebook Reviews

Here are some frequently asked questions about Facebook Reviews.

Where is the review tab on Facebook?

The review tab on Facebook can be found on the business’s Facebook Page. It’s located on the left side of the page under the business’s profile picture and name. By clicking on this tab, users can view and leave reviews for the business.

Why can’t I leave a review on Facebook?

You might not be able to leave a review on Facebook if the business has not enabled the review feature on their Page. Page owners have the option to turn on or off this feature. If it’s not available, you might want to contact the business directly to share your feedback.

When you get a friend suggestion on Facebook, does the other person get it too?

It’s not guaranteed. Facebook suggests friends based on mutual connections, interests, or activities, but it doesn’t mean the same suggestion appears for both parties. Each user’s suggestions are tailored to their own profile and interactions.

Where can I leave a review for a company?

You can leave a review for a company on various platforms including Google Business Profile, Yelp, Facebook, Angie’s List, and the Better Business Bureau (BBB). These platforms cater to different types of businesses and audiences, so choose the one that best fits the business you want to review.

Can my friends see my reviews on Facebook?

Yes, friends can see your reviews on Facebook depending on your privacy settings. When leaving a review, you have the option to adjust who can see it—everyone, just friends, or a custom list. Encouraging customers to set their reviews to public can increase visibility for businesses.

This is used as a reference for customers when looking for products and services. For businesses, this is a promotion tool so that their posts and page are more visible in user’s feeds.

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How to give a review on Facebook?

How to Give a Review on Facebook: A Step-by-Step Guide

Introduction

Facebook is one of the most widely used social media platforms, with over 2.7 billion monthly active users. With so many people sharing their thoughts, opinions, and experiences on the platform, it can be challenging to navigate the process of giving a review. In this article, we will provide a step-by-step guide on how to give a review on Facebook, including the necessary steps, tips, and tricks to help you write a compelling review.

Step 1: Find the Review You Want to Write

Before you can start writing a review, you need to find the review you want to write. You can do this by:

Searching for the review in the search bar
Clicking on the "Reviews" tab on the left-hand side of the page
Using the "Reviews" filter on the right-hand side of the page

Step 2: Read the Review

Once you have found the review you want to write, read it carefully. Take note of the following:

The reviewer’s opinion or perspective
The reasons why they liked or disliked the product or service
Any specific complaints or issues they mentioned
Any positive comments or features they highlighted

Step 3: Identify the Key Points

As you read the review, identify the key points that you want to include in your own review. These may include:

The reviewer’s overall opinion or rating
The specific features or benefits of the product or service
Any unique selling points or advantages
Any areas for improvement or potential drawbacks

Step 4: Write Your Review

Now it’s time to write your review. Here are some tips to help you write a compelling review:

Start with a clear and concise introduction that summarizes the review
Use specific examples and anecdotes to illustrate your points
Avoid using jargon or technical terms that may confuse your readers
Keep your review concise and to the point
Use a friendly and approachable tone

Step 5: Add Photos and Videos (Optional)

If you want to add visual elements to your review, you can include photos or videos. Here are some tips:

Use high-quality images that are relevant to the review
Make sure the images are clear and well-lit
Use captions or descriptions to explain the images
Keep the images concise and to the point

Step 6: Edit and Proofread

Once you have written your review, it’s time to edit and proofread. Here are some tips:

Check for spelling and grammar errors
Make sure the review is concise and easy to read
Use a clear and consistent tone
Edit for clarity and coherence

Step 7: Publish Your Review

Finally, it’s time to publish your review. Here are some tips:

Click the "Publish" button to post your review
Make sure your review is visible to the public
Consider adding a comment or a question to spark a discussion
Keep your review up-to-date and fresh

Tips and Tricks

Here are some additional tips and tricks to help you write a compelling review:

Use specific examples : Instead of making general statements, use specific examples to illustrate your points.
Be honest and transparent : Be honest and transparent about your experiences and opinions.
Use social proof : Use social proof such as customer testimonials or reviews from other users to support your claims.
Keep it concise : Keep your review concise and to the point.
Use a friendly tone : Use a friendly and approachable tone to make your review more engaging.

Common Mistakes to Avoid

Here are some common mistakes to avoid when writing a review:

Don’t be negative : Avoid making negative comments or complaints unless they are justified.
Don’t be too negative : Avoid being too negative or critical unless it’s justified.
Don’t ignore the reviewer : Don’t ignore the reviewer or dismiss their opinion.
Don’t use jargon : Avoid using technical terms or jargon that may confuse your readers.
Don’t include personal attacks : Avoid including personal attacks or insults.

Giving a review on Facebook can be a challenging task, but with the right approach and tips, you can write a compelling review that resonates with your audience. By following the steps outlined in this article, you can write a review that is clear, concise, and engaging. Remember to be honest and transparent, use social proof, and keep it concise. With practice and patience, you can become a skilled reviewer and help others make informed decisions.

Table: Common Review Formats

Additional Resources

Facebook’s Review Policy : Facebook’s review policy provides guidelines for reviewers on what is and isn’t allowed.
Facebook’s Help Center : Facebook’s help center provides resources and tips for reviewers on how to write effective reviews.
Reviewing on Facebook : Facebook’s reviewing section provides a platform for reviewers to share their thoughts and opinions on various products and services.

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How to Leave a Review on Facebook: The Ultimate Guide

Facebook has become an integral platform for businesses to connect with customers. And for customers, reviews are an invaluable resource when evaluating a business or service.

But the process of actually leaving a review isn’t always straightforward.

In this comprehensive 2600+ word guide, you’ll learn everything you need to know about crafting useful, honest reviews on Facebook, whether you manage a business page or want to leave feedback as a customer.

Why Reviews Matter Now More Than Ever

Reviews have rapidly grown as a vital part of the consumer experience and purchase journey. According to data from BrightLocal, 97% of consumers read online reviews when researching local businesses.

And the volume of people turning to reviews keeps steadily increasing:

*Percentage of People Who Read Reviews when Researching Local Businesses*

When it comes to how many reviews a consumer reads before feeling they can trust a business, BrightLocal found:

68% said 4+ star rating and 20+ reviews is enough
40% said they read 3 reviews on average before trusting

Clearly online reviews, especially on a widely used platform like Facebook, have never played a bigger role in shaping buying decisions and overall brand perception.

But what exactly makes an online review useful in informing someone’s choice? Let’s explore the key components.

Elements of a Helpful Online Review

Not all reviews are created equal. Certain components elevate a review‘s ability to help consumers evaluate a product or service.

Here are the hallmarks of a genuinely helpful online review:

Detailed narrative : The review includes specifics on what was purchased, when visited, employees interacted with, pricing, issues faced, standout positives, comparisons to competitors, and other relevant details.

Balanced perspective : Both positives and negatives are covered to give a nuanced evaluation of the overall experience.

Clear context : Background details on reviewer provide perspective. For example: frequency of visits, expertise in related offerings, past usage of competitor brands, and so on.

Objectivity : The review aims to inform in an honest, fair way rather than simply venting emotions.

Constructive criticism : Any negatives focus on issues not individual people, and provide constructive feedback on where the business can improve.

Accuracy : Statements made about offerings, policies, responses, etc. align with reality.

Clarity : Easy to scan for key details related to common questions around reputation, quality, value, consistency and more.

Photos/video : Visual support helps reinforce or demonstrate key points called out in narrative.

Review replies : Response from business acknowledges feedback and attempt to improve, not dismiss issues. Professionalism regardless of content.

The more of these markers present, the more readers can count on a review to help guide their own experience.

Now let’s get into actually writing helpful reviews.

How to Craft Quality Reviews

Leaving honest, thoughtful reviews both helps businesses serve customers better and informs fellow consumers. But thoughtless, emotional ranting fails to achieve either.

Here’s expert advice on writing stellar reviews:

Focus the Review on Facts, Not Feelings

Resist the urge to review solely based on emotion. Facts outweigh feelings. Back up your experience with objective details and explicit examples for full context.

Put Yourself in the Owner’s Shoes

Consider if you’d find the review fair if it was your own brand. Feedback is invaluable for improvement but rants rarely help.

Be Specific About Failures But Don’t Attack

Calling out faulty products or services provides warning signs to guide others’ spending. But calling out people by name distracts from focusing on solutions.

Provide Ideas to Replicate Successes

Highlighting wins gives a business visibility into what’s working well. Offer insights into replicating positive elements that elevated your enjoyment.

Consider Tradeoffs Others Might Value

No product/service is perfect or checks every box. Be clear-eyed on pricing to performance ratio, convenience factors, niche offerings less common competitors might lack and other elements on which consumers weigh tradeoffs differently.

By focusing on constructive specifics – both highs and lows – framed thoughtfully, your review carries far more weight in capturing attention and guiding decisions.

Now let’s walk through step-by-step instructions on the mechanics of leaving a Facebook review.

How to Leave a Review on Facebook as a User

Leaving feedback on a Facebook business page is straightforward. Just follow these steps:

1. Navigate to the Business Page

Search for the name of the business on Facebook
Confirm you select their actual business page, not personal profile, from results

2. Click Reviews Tab

Scroll down the page until you see the Reviews tab on left side
Click See More if tab options are truncated
Opening tab takes you directly to reviews section

3. Leave Your Rating & Review

From here you can rate your experience and leave feedback:

Choose whether you recommend the business with a yes or no
Select your rating on a scale of 1-5 stars
In the text box, write specifics that explain your rating
Optional: Tag friends relevant to your experience
Optional: Attach photos related to your review
Click Post button to officially publish feedback

And it’s complete! Your review now displays on the business’ page for all to see.

Review Volume Over Time for Business Page

For businesses, enabling reviews provides a crucial feedback channel to improve offerings over time. Here is total review growth on Facebook business pages over the past 5+ years:

*Total Monthly Reviews across Facebook Business Pages*

Volume has more than quadrupled in 5 years as reviews become core to purchase decisions. Managing and responding to reviews should be standard practice for any business.

So what does the process look like on the business side?

Reviewing as a Facebook Business Page

Claiming and optimizing your Facebook business page provides existing and potential customers a destination to engage with your brand. Here is how to enable and leverage reviews:

Turn on Reviews in Settings

First, reviews capability must be activated:

Go to your Facebook business page and click on Settings
Choose Templates and Tabs from the left menu
Scroll to Reviews section and click on Settings
Toggle “Allow Reviews” on to enable

Don’t forget to Save after enabling.

Respond Thoughtfully to All Reviews

With reviews active, responding to customer feedback should become part of your regular social media management.

For positive reviews:

Thank the reviewer publicly by name for the praise
Draw attention to specific elements the reviewer enjoyed

For negative reviews:

Apologize for any inconvenience/issues experienced
Request reviewer contact you directly to resolve problems
Take accountability rather than dismiss criticism

Reply visibility confirms you take all feedback seriously to maintain reputation.

Editing or Deleting Your Review

Changed your mind on your review? Edit and delete functions give reviewers flexibility.

Edit an Existing Review

Click profile picture then Activity Log in top right
Select Interactions > Reviews from left menu
Identify your review and choose Edit Review
Adjust rating, text or other elements as needed
Hit Save button to overwrite old review

Remove a Published Review

Follow same path to visit your full reviews list
Locate the review you want gone and click the 3 dots icon
Confirm you want to permanently Delete Review

Once a review is deleted, it’s gone for good. So only select delete if you definitely want it removed.

Common Review Issues and Solutions

Leaving Facebook reviews comes with a few common frustrations. Here are top problems and troubleshooting tips:

Can’t Find Reviews Section on Business Page

If reviews section is missing, first check:

Left column for Reviews tab hiding under See More
You’re on correct business page, not duplicate or profile
Business has reviews disabled currently

Review Isn’t Showing Up After Posting

If pending review disappears, likely culprits include:

Violates Facebook’s guidelines around appropriate content
You accidentally removed it – check in your Activity Log
Business hides certain negative reviews

If issue persists, contact Facebook support for help troubleshooting disappeared constructive reviews.

Only Allowed 1 Review Per Business

Facebook limits users to 1 review per business to prevent spam and fake reviews. If you want to amend existing review with new experience:

Edit initial review rather than attempt to post new one
Update rating and details to reflect latest visit
Call out overall consistency or changes since initial feedback

One comprehensive review holds more value than several fragmented narrow comments.

Review Edits Aren’t Showing

If edits to an existing review fail to publish after saving, try:

Refreshing business page to see if delay in update push
Confirm you saved after finishing edits
Check if others can still see unmodified version

Contact Facebook admin if technical issues persist with editing published reviews.

How Review Features Compare Across Major Platforms

Business reviews exist on most major platforms, not just Facebook. But subtle differences in features and limitations impact the user experience.

Here is how key attributes of the review process compare:

*Review Functionality Comparison of Top Online Platforms*

As you can see, Facebook strikes a nice balance across the board in useful review components allowed.

Compared to other giants:

More scope for detailed reviews over Yelp
Open, editable feedback like Amazon
Visitor confidence though not formally verified like Google

The breadth of information and perspectives shared through Facebook reviews enables consumers to self-determine quality, value, consistency and other factors important to their purchase selection.

Key Takeaways: Maximizing Facebook Reviews

Hopefully this guide has illuminated how Facebook reviews influence decisions and provide a nexus for business improvement based on customer reality.

Some final tips to maximize reviewing power:

For consumers:

Be specific in showcasing exceptional service or product gaps
Check for recent reviews and volume growth over time
Give weight to patterns showing in multiple reviews

For businesses:

Regularly respond to both positive and constructive feedback
Enable reviewers to provide visual evidence where helpful
Identify trends and recurring themes to address
Emphasize reviews as part of cross-platform brand consistency

The bottom line, according to FindLaw’s small business survey, "72% of customers will take action after reading a positive review."

Following this 2600-word guide will ensure your reviews capitalize on that engagement – building credibility, driving growth for brands you love while guiding decisions with honest feedback.

I am an online marketing specialist with 8+ years of experience in SEO, PPC, Funnel, Web and Affiliate marketing. My expertise as an online business and marketing specialist lies in helping individuals and brands start and optimize their business for success online.

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How to Write a Review on Facebook in 2024, 9 Easy Ways

Is it important to know how to write a review on Facebook?

Your local coffee house makes you a custom drink you love. Your handmade dress from Etsy arrived in perfect condition. And you can’t stop raving about the progress you’ve seen since working with a life coach.

How can you show these businesses you care beyond continuing to make purchases?

What about leaving them a Facebook review?

If you have ever wondered, “How do I leave a review on Facebook,” this article is for you.

There are advantages of using Facebook to leave reviews.

With Facebook’s updates for Business Pages, it’s never been easier for people to interact with local businesses they love on social media .

One of the main updates?

Further developing the Recommendations feature, an enhanced version of the Facebook reviews system.

Facebook understands people trust their online communities ’ input on where to shop, eat, or travel. With this feature, Facebook users can create an “ask for a recommendation” post and their friends can respond with live links to the Facebook business pages they recommend.

In other words, when you leave a review on Facebook, that business becomes eligible to be “recommended” by others, too — a beautiful way to help your favorite local businesses move the needle faster toward sustainable growth.

By reading this guide, you discover seven ways to leave a review on desktop and two additional guidelines.

If you’re ready to give businesses some love on Facebook, but you’re not sure how, stick around to learn everything you need to know about how to write a review on Facebook.

How to know which businesses you can review (and other important guidelines)

Let’s get straight into it.

If a business has turned on its “Reviews” setting, you can recommend them.

Take a look at FusionAuth, a SaaS solution for developers interested in SAML vs OAuth systems:

( Image Source )

On its Facebook business page, you can see it lists a “Reviews” tab in the red rectangle above. This indicates that FusionAuth is eligible for Facebook recommendations.

One important note: If a business has turned off its “Reviews” setting, you can’t recommend them.

Take a look at Leathercult, an apparel brand that specializes in selling leather pants :

A screenshot showing a missing Reviews tab on Facebook.

If you look inside of the red rectangle, you’ll notice it’s missing a “Reviews” tab. This means Leathercult has turned off its reviews.

If you’d like to recommend a business page that has reviews turned off, consider asking them to turn the feature on in their privacy settings so you can show your appreciation.

Why would a business choose to turn off Facebook reviews?

Some businesses may choose to omit this setting from their Facebook page in an effort to prevent spammy messages, inappropriate comments from irate customers, and poor reviews. In this case, consider asking the business if there’s another review site you can use to leave a positive recommendation, such as Google or Yelp.

How to Write a Review on Facebook

Here are a couple of other housekeeping duties you should keep in mind before attempting to write a review on Facebook.

Review Facebook character limits

Your Facebook review will need to be at least 25 characters long. That’s about four to six words depending on letter count and spacing.

While there’s no max character limit listed that we could find, we decided to conduct our own test — but we stopped after 44,616 characters. 😂 So, it’s safe to say you have plenty of room to work with.

Follow Facebook’s community guidelines

As part of its community standards, Facebook asks that all reviewers follow its guidelines to prevent potential post removal.

While Facebook doesn’t verify user purchases, it does ask that you:

Focus on the product or service the business offers
Don’t manage the Page for the business you’re reviewing
Base your review on personal experience

Related reading about the violation of community guidelines: Facebook Jail Release

Responding to a review request

If you view an ad on Facebook via the iPhone app or the Android app , you may be asked to review your purchasing experience with that business — whether you made a purchase or not.

If you didn’t buy anything, you can let Facebook know by following these two simple steps:

Access the review request in your Feed.
Tap “Didn’t make a purchase.”

If you did buy something and would like to leave a review, follow these four steps:

Choose the star rating you’d like to give the business.
Click “Tell others what you liked or didn’t like” and write your review.
Tap “Finish”.

Pro-Tip: Want to review a brand you love but don’t know what to say? Beat writer’s block and get inspired with brainstorming prompts from an AI text generator . Simply enter a few words about your experience and watch as the generator spits out some ideas for you. While this tool isn’t perfect, it’s a great resource to use when you’re feeling stuck on where to start.

What to include in your Facebook review

Piggybacking on the guidelines from above, let’s draw up some mock review examples to help you brainstorm your upcoming Facebook review.

Here are three ideas you can use to help you focus your Facebook review:

Place a hyper-focus on the product or service

If you can’t get enough of a particular product or service, let that be the star of your review.

Scenario:

When you were planning your wedding, your groomsmen were worried their attire would be expensive, uncomfortable, and lack the proper fit.

Luckily, you found a brand called StudioSuits that offers men’s suits at a generous discount and offers custom options. Score!

Not only were your groomsmen pleased with their final cost, but they also loved their suits so much, that they’ve been wearing them to other weddings and formal events since then.

With this in mind, here’s how you might place the spotlight on the products you ordered:

“My groomsmen are still raving about the custom suits they purchased from StudioSuits for our Spring wedding last year. Not only were they happy with the fit and price, but they also can’t stop talking about how soft the fabric is. They even joke about starting a “tuxedo” or “suit” night just for an excuse to wear these beauties. Can’t say enough about StudioSuits!”

Highlight your epic customer experience

Your entire experience was a dream. From initial contact to software consideration to purchase to onboarding . So, why not take potential customers on a ride to let them know what their experience could look like, too?

You’ve been on the hunt for an application tracking system (ATS) that can help you simplify and speed up your recruiting processes. For now, you’ve been relying on outdated HR software solutions and an overwhelming spreadsheet.

After some digging and research, you found Matchr, a SaaS solution that offers ATS software in line with your specific goals. After signing up for a welcome call, choosing a solution, and completing the onboarding process, you’re over the moon impressed.

Not only did the rep take their time to answer every question on your long list, but they also continued to follow up with you until your needs were met. A showstopping experience, to say the least.

With this in mind, here’s how you can highlight your customer experience in your review:

“Lisa and the team from Matchr were an absolute dream to work with. After signing up for a welcome call, Lisa and the team went the extra mile by answering all of my questions, without hesitation or a tinge of annoyance. They held my hand throughout the entire onboarding process and are still available anytime I get stuck or have additional questions. If you’re looking for an HR solution that’s not only effective but that also comes with a supportive onboarding team, look no further than Matchr.”

Beam about the tremendous value you’ve received

When a product or solution is changing your business or life, you have to tell the world about it.

You never knew you needed a portable filtered water bottle until you had to live without one on of your recent travels where tap water wasn’t safe to drink.

But after finding ClearlyFiltered? Now your travels look different. Not only can you safely drink water from any spring, water fountain, or faucet, but you’re also looking into ways you can help these communities get access to safe water bottles, too. Now your body and your altruistic heart can thank you.

With this in mind, here’s how you can highlight the value you received in your review:

“As a frequent traveler, I can’t say enough about the filtered water bottles ClearlyFiltered offers. After getting sick on one of my recent travels after drinking spring water, I knew I had to find a convenient way to help me get access to clean water, anywhere in the world. Since my purchase, I’ve been to three countries that didn’t offer potable drinking water and I was able to safely consume the water out of my filtered bottle. Not only has this water bottle changed my traveling experience and my health, but it’s also inspired me to donate filtered water bottles to communities in need.”

How to write a review on Facebook from start to finish (using a desktop computer)

Now that we’ve covered our our bases, let’s leave a review!

Here’s how to use your computer to write and post a Facebook review:

Step one: Search for the brand you’d like to review

Search for the brand you’d like to review using Facebook’s search bar at the top.

(Image provided by Ioana)

Step two: Click “Reviews”

Choose the “Reviews” tab.

A screenshot showing the Facebook Reviews tab.

Step three: Answer “yes” to the recommendation prompt

Click “Yes” in the recommendation pop-up prompt.

A screenshot showing the Facebook recommendation pop-up.

Step four: Write your review

Use the insights we shared previously to write your review.

Step five: Click “Post”

Choose “Post”.

Step six: Double-check your published review

Make sure your review posted.

Step seven: Edit your review if you catch any mistakes

See any mistakes you didn’t notice prior to posting?

You can easily edit them by clicking on the three dots at the top right of your review and choosing “Edit post”, like so:

How to edit a Facebook review screenshot.

You can also delete your review here if needed. Just click “Delete post” instead of “Edit post”.

PS: Want to leave a review using the Android app, iPhone app, or iPad app, instead? Here’s a quick Facebook review tutorial to help walk you through it.

How to Write a Review on Facebook: Frequently Asked Questions

How do i leave a review.

You can use Facebook to leave a business review. Make sure you follow the character limit and the Community Guidelines. Make sure the brand allows reviews. If so, click the Reviews tab on the brand’s Facebook Business Page.

Where is the review button on Facebook?

The Review button is not a button. To leave a review for a business, click the Review tab on the company’s Facebook Business Page.

Wrap Up: How to Write a Review on Facebook

And that’s it! You’ve officially written a review on Facebook.

Now you know the answer to the question, “How do I leave a review on Facebook?”

Doesn’t it feel good to support the businesses you care so much about?

Don’t forget to save this post in case you’d like to review other businesses on Facebook!

Thanks so much for reading, and happy posting!

Readers, please share so happy customers discover how to write a review on Facebook.

Author Bio:

Ioana Wilkinson

Ioana is a Business, Digital Marketing, and SaaS content writer for B2B brands. Born in Transylvania and raised in Texas, Ioana has been living the digital nomad life since 2016. From Barcelona to Puerto Vallarta to her new abode in windy, Oklahoma City, you’ll never know where Ioana will head off to next.

A Comprehensive Guide On How To Leave A Review On Facebook

Rajat Singh Chauhan 7 minutes read January 8, 2024

Have you ever had an outstanding experience at your favorite local café or received exceptional service from an online store? Well, chances are you’re not alone!

In current day & age, sharing your positive experiences can make a significant impact, not just for the business but for your community as well.

In this blog, we’re going to explore the ins and outs of leaving a review on Facebook, the social media giant that connects us all.

The Impact of Online Reviews

Before we dive into the nitty-gritty of how to leave a review on Facebook, let’s take a moment to appreciate the power of your words.

Did you know that a staggering 93% of consumers say that online reviews influence their purchasing decisions ? Yep, you read that right!

Your review could be the deciding factor for someone contemplating whether to try out that cozy new restaurant in town or that trendy online boutique.

As social beings, we inherently value the opinions of others. Statistics reveal that 84% of people trust online reviews as much as they trust recommendations from friends.

So, by leaving your two cents on Facebook, you’re not just sharing your experience; you’re becoming a trusted guide for others in your community.

TripAdvisor Reviews

Facebook Reviews

Google Reviews

Amazon Reviews

Aliexpress Reviews

Why Does Leaving a Facebook Review Matter?

Before we dive into the details of how to leave a review on Facebook, let’s explore why it matters in the first place.

Whether you’re raving about the cozy coffee shop on the corner or sharing the love for a stellar online service, your review isn’t just a personal anecdote; it’s a beacon for others navigating the digital landscape.

In a sea of choices, your words become a compass, guiding potential customers toward exceptional experiences or steering them away from potential pitfalls.

Your review has the power to build or break trust, shaping the perceptions of businesses and influencing the decisions of those seeking similar experiences.

It transforms your encounter into a communal guide, a testament to the collective wisdom of a digital community.

Beyond the impact on consumers, your review contributes to the success of businesses. Positive reviews can serve as powerful endorsements, attracting new customers and boosting revenue.

Conversely, constructive feedback provides valuable insights for businesses to refine their offerings, fostering a cycle of continuous improvement.

The Community Connection: Building Bonds Through Reviews

Imagine Facebook as a bustling town square, and each review is a conversation between neighbors.

When you leave a review on Facebook, you’re not just sharing your experience; you’re contributing to the communal knowledge pool. This sense of community is what makes Facebook reviews so impactful.

Stats reveal that 84% of people trust online reviews as much as a personal recommendation – your words have the power to influence and build trust in the digital community.

Getting Started: How To Leave A Review On Facebook?

Now that you understand the impact of your review, let’s get down to business. Leaving a review on Facebook is a breeze, and you don’t need to be a tech whiz to do it. Here’s a step-by-step guide:

Step 1: Find the Facebook Business Page

Open your Facebook app or you can also go to the Facebook website: [If you’re using the app, simply tap on the Facebook icon on your mobile device. If you prefer the website, navigate to www.facebook.com and log in to your account.]
Use the search bar to find the business page you want to review: [The search bar is your trusty guide. Type in the name of the business you want to review and hit enter. Facebook will lay out a list of results related to your search.]

Pro Tip: Make sure you select the correct business page. Sometimes, businesses with similar names can pop up.

Step 2: Navigate to Reviews

Once you’re on the business page, scroll down to find the “Reviews” section: [The “Reviews” section is usually located on the left side of the page, especially if you’re on a desktop. On the mobile app, you might need to scroll down a bit to find it.]

Pro Tip: If you can’t find the “Reviews” section, look for a tab that says “More” or “Community” – sometimes, it’s tucked away there.

Step 3: Click on “Write a Review”

Look for the “ Write a Review ” button and give it a little tap: [This is the golden button that opens the door to sharing your experience. It might be prominently placed or could be under a drop-down menu labeled “ More .”]

Pro Tip: If you don’t see the option, it’s possible that the business has disabled reviews or has some privacy settings. In such cases, you might not be able to leave a review.

Step 4: Rate and Write Your Review on Facebook

Choose a star rating that represents your overall experience: [This is where you get to be the critic. Five stars for exceptional service and experiences, down to one star for those not-so-great encounters.]
Type in the review in the text box: [Be honest and specific about what you liked or disliked. Did the café have the best cappuccino in town? Was the customer service outstanding? Let it all out!]

Pro Tip: Adding details makes your review more valuable to others. Mention specific names, dishes, or services that stood out.

Step 5: Add Photos (Optional)

Want to make your review stand out? Consider adding photos of your experience: [A photo is worth a thousand words, right? It could be a snapshot of the delicious meal, the cozy ambiance, or the fantastic product you purchased.]

Pro Tip: High-quality, clear photos are more likely to catch the eye of potential customers.

Step 6: Hit Post

Once you’re satisfied with your review, hit the “Post” button, and voilà! [Your review is now out there in the digital universe, ready to help others make informed decisions.]

Pro Tip: Take a moment to proofread your review. Clear communication enhances the impact of your words.

Tagembed: A Tool To Amplify Your Voice

Now that you’re a pro at leaving reviews on Facebook, let’s talk about a nifty tool that takes your community involvement to the next level—Tagembed.

This powerful platform allows businesses to curate and display customer reviews from various social media platforms , including Facebook.

How Tagembed Works:

Aggregation: Tagembed collects reviews from different sources, creating a centralized hub for businesses.
Customization: Businesses can customize the display of reviews to match their branding and aesthetics.
Embedding: The cherry on top – businesses can embed the reviews on their websites, creating a dynamic showcase of customer satisfaction.

So, how does this benefit you? Well, Tagembed empowers customers like you to share your positive experiences effortlessly.

By using Tagembed, businesses can showcase Facebook reviews on their website, creating a feedback loop that strengthens the community bond.

Wrapping Up!

Congratulations, you’ve now mastered the art of leaving a review on Facebook! Your words have the power to shape the decisions of others in your community and contribute to the success of local businesses.

Remember, leaving a review isn’t just a transaction; it’s a small but impactful way to build a sense of community and trust in the digital world.

So, the next time you have an amazing experience, don’t keep it to yourself – share it with the world on Facebook. Your review might just be the nudge someone needs to discover their new favorite spot in town. Happy reviewing!

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How to Leave a Review on Facebook

Before visiting a business, most Facebook users look them up on Facebook to check their reviews. Customer reviews across platforms such as Yelp and Google show what past customers say about a business, offering social proof that you provide a good product or service. This makes managing a positive online presence an essential aspect of running a small or local business in the modern age.

Discover the difference between Facebook reviews and recommendations in this step-by-step guide on how to leave a review on Facebook .

Generate 5-star Facebook reviews for your business automatically

What are facebook reviews vs. recommendations.

Facebook reviews and recommendations allow users to leave reviews on business pages. For years, Facebook used a traditional review system using a five-star review scale and an optional space for a comment supporting the given star rating. In 2018, however, they updated the star rating system to “Recommendations,” which asks users if they recommend a business, yes or no.

Facebook Reviews

Reviews on Facebook used a five-star rating and the option to leave an accompanying comment. Anyone could like and comment on reviews. Existing star ratings and Facebook reviews are still available for social media users to see, and Facebook will continue to display them; however, you can no longer leave a traditional review with a star ranking.

Facebook Recommendations

Recommendations are an updated version of reviews on Facebook. The current “Review” tab does not show five-star ratings. Instead, it tells social media users whether their social network recommends a business.

When users click the “Reviews” tab, Facebook sends them to the “Recommendations” feature, which asks, “Do you recommend (Business name)? ” Users respond yes or no and can add tags, photos, or a written recommendation. Facebook intends for recommendations to be more personal and allows users to see what friends in their network think of local businesses. All you need to know is that, in effect, reviews and recommendations on Facebook are one and the same.

For the purpose of this article, and to avoid confusion, we will refer to reviews and recommendations as “reviews”, as some users might still call recommendations by their former name.

Why Are Reviews on Facebook Important for Businesses?

Facebook reviews play an important role in the success of local businesses. Let’s look deeper into why they matter, with some examples to help along the way:

Enhance Online Presence

Think of reviews on Facebook as your business’s online billboard. More reviews mean more people can find you, just like how a well-lit sign on a popular street attracts passersby. For example, if you run a café and receive glowing reviews, say, for your lattes and friendly staff, people searching for a great coffee spot in town are more likely to discover and choose yours. That’s the kind of thing we are talking about.

Build Trust

Trust is truly a precious commodity—with that being said, positive reviews on Facebook are kind of like trust-building blocks. When someone leaves a heartfelt review praising your products or services, it’s akin to a friend recommending your business. Just as you’d trust a pal’s opinion about whether or not to go see a movie, potential customers trust these reviews to gauge whether or not to do business with you.

Customer Engagement

Customer reviews create an opportunity for direct and meaningful communication. When customers share their thoughts, it’s quite similar to having a conversation. You can respond to their reviews on Facebook, just as you would chat with friends (just a little more professional). This interaction shows your customers that you value their opinions and appreciate their feedback.

Also see: How to manage customer communications for your automotive shop

Social Proof

On social media, we are often drawn to what everyone else is talking about, and reviews on Facebook provide that extra nudge. When you see a product with lots of positive reviews, it’s like a group of friends giving it the seal of approval. For instance, if you’re looking for a new smartphone and find one with many five-star reviews talking about its great camera and long battery life, you’re more likely to choose that model over another.

Improve SEO

Consider reviews as your website’s hypemen. The more reviews you have, the more prominent Google will find you, and the higher your website will rank in search results. This means more and more people will likely visit your business online.

Valuable Feedback

Reviews on Facebook aren’t just compliments—they’re also a great source of feedback. They provide insights on how you can improve your operations or products. Suppose you own a clothing store, and customers leave reviews asking for a more extensive range of sizes. This feedback helps you make informed decisions to better serve your customers.

Competitive Edge

In a sea of similar businesses, a collection of great reviews is like a beacon guiding customers directly to you. It differentiates your business from others, making potential customers more likely to choose you. With a reputation built on positive reviews, your business can stand out and secure a larger share of the market.

Word-of-Mouth Marketing

Good reviews on Facebook can be the starting point of a chain reaction. One friend reads your reviews, decides to visit, and tells another friend about how great you are. Before you know it, this word-of-mouth marketing multiplies your customer base.

Customer Loyalty

Responding to reviews isn’t just about appreciation—it’s about building relationships. When you thank a customer for a positive review, it’s like inviting them to become a part of your brand’s community. Over time, this engagement fosters loyalty and long-term connections.

Monitor Customer Satisfaction

Think of reviews on Facebook as a barometer for customer happiness. They provide a continuous stream of feedback about how well your business is meeting the needs of your valued customers. You can use this feedback to refine your services and ensure your customers are always satisfied.

For example, if you run a tech support business and consistently receive reviews mentioning fast response times, it reassures potential customers that they can count on your quick assistance.

In a nutshell, Facebook reviews serve as advocates for your business. They not only enhance your online visibility but also provide valuable feedback and set you apart from competitors. Take steps to improve and nurture your online presence, and it will pay you back tenfold.

Did You Know: Google My Business and Facebook Messaging is Now Available in the Broadly App

How Do I Leave a Review on Facebook?

Leaving a review impacts a business’s online reputation. The more customers that leave reviews on your business page, the more social trust you build with new potential customers.

If a Facebook user has a friend ask for recommendations, they can write a comment and tag your Facebook business page . Customers can also leave reviews directly on your page. Here’s a step-by-step guide on how to leave a review on Facebook.

Log into Facebook
Go to the page of the business you want to review
Click the “Reviews” tab in the left-hand corner
Click “Yes” or “No” when prompted at the bottom of the page under “Do you recommend (Business name)?”
Write a recommendation of up to 25 characters
Add tags or photos
Post the recommendation

Where Do I Find Facebook Reviews?

Facebook has made it easy to find reviews all in one place. Follow these straightforward steps to see what customers think of your local business.

Log into your business Facebook account
Click “Reviews” to navigate to the recommendations and reviews

How Do I Respond to Facebook Reviews?

Respond to all reviews on Facebook to show customers you appreciate their feedback. When responding to positive reviews, you can simply like the review or write a quick reply, personalizing it to their name and getting specific when thanking them for their feedback.

To respond to recommendations and reviews on your business Facebook account, you need to first log in to your account.
Once you are logged in, navigate to the “Reviews” section of your page. Here, you will be able to see all the recommendations and reviews left by your customers.
To respond to a particular review, simply click on it. You will now be able to see the details of the review, including any comments left by other users.
To comment on the review, type your response in the comment box just like you would on any other Facebook post.
Once you are done, click “Post” to publish the comment.

It’s important to respond to reviews in a timely and professional manner to show your customers that you value their feedback and care about their opinions.

It’s a good idea to respond to negative reviews to show customers you care about their experience. When responding to a negative review, customize your response to the reviewer. Acknowledge their feedback, give them your business phone number or email address, and offer to work toward a solution outside of the reviews page.

A customer might edit their initial negative review or leave a second review explaining how you handled the situation. Potential customers might see your effort, and a negative review could benefit your business.

Are Reviews on Facebook Public?

Yes, Facebook reviews are public on a business page’s “Reviews” tab for anyone to see. They cannot be made private.

Can I Delete or Edit My Facebook Reviews?

Only review authors can delete their r eviews on Facebook . Business owners cannot delete individual comments, but you can report recommendations that go against the Facebook Community Standards .

S ometimes Facebook takes down posts before you report them, and others will stay up even after Facebook admins review them. Facebook will review all reports and remove recommendations they deem to violate their rules.

You can choose to disable the reviews tab of your Facebook business page by navigating to the “Settings” tab, clicking “Templates and Tabs ” and switching the “Reviews” section toggle from on to off.

Taking down your reviews will also remove all positive reviews. If there are only a couple of negative or fake reviews on Facebook , it might be better to get more reviews from customers. There are several simple ways to ask customers to leave reviews :

Ask customers in person after they purchase something from your business
Send an email or text message with a direct link to your review page
Place signs in your waiting room or lobby asking customers to leave a review and provide a QR code to your reviews page
Embed positive Facebook reviews on your website
Offer an incentive to customers who check-in

If you have enough positive reviews, the negative and fake ones will stand out as outliers.

Also see: Here’s Why You Should Never Buy Reviews

How Do I Rate a Seller on Facebook?

Facebook goes beyond businesses and allows sellers to offer items on Facebook Marketplace where all Facebook users can see the post and interact with the seller. Buyers can only rate sellers after purchasing something or interacting with them. These are the steps to leaving a rating for a seller:

Log in to your Facebook account
Click the Marketplace tab
Next to the search icon at the top of the screen, click the person icon
Click “Buying” and find your chat with the seller
Click “Rate Seller”
You can rate the seller by choosing either a happy face or a sad face
If you would like, include the reason for your rating
Click “Done” to publish your rating

Manage Your Online Presence With Broadly

If you’re looking to streamline your online presence and engage with customers effectively on Facebook, Broadly might be the right partner for you.

With Broadly, you no longer have to regularly check multiple platforms to find reviews, compile insights manually, or remember to send individual review requests to customers. Work smarter, not harder, with our suite of automated solutions. Start your journey to success with Broadly today.

Transform your local business with revolutionary AI-powered software

Get more out of broadly., the best crm solutions for home service businesses: a complete guide, the ultimate guide to automotive reputation management: drive your business forward, unlock the power of ai: how local ai chatbots can transform your business, home services marketing: 10 proven strategies to grow your business, social media strategy for small businesses: how to maximize your reach, local lead generation: how to attract more customers in your area, 12 online marketing strategies for small businesses, neighborly franchise owners name broadly “vendor of the year” for the fourth time, automotive seo: a complete guide to boost local visibility, top ai tools for small business.

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IMAGES

How to Write a Review on Facebook, 9 Easy Ways
Facebook Reviews Complete Guide for 2021
How To Write a Facebook Review
How to write a Facebook review / recommendation
Facebook Review Response Guide: Examples and Best Practices
How to Get Facebook Reviews for Your Business [5 Ways]

COMMENTS

How to Leave a Review on Facebook: A Step-by-Step Guide
Click on "Write a Review." Rate the business. Write your review. Click "Post." Conclusion. Leaving a review on Facebook is a straightforward process that can have a big impact. Whether you had an amazing experience you want to share or encountered some hiccups, your review can help others make better decisions.
How to Leave a Review or Recommendation on Facebook
How to write a review on Facebook. 1. Go to the Facebook page of the business you want to review. 2. Click the Reviews tab. If you don't see the Reviews tab at the top, click More. ...
How to do a review on Facebook?
A review on Facebook is an opinion or a personal review of a business or a product/service. It is a way for users to share their experiences, good or bad, with others. Reviews can help businesses improve their services, and they are also a valuable resource for consumers who are planning to purchase a product or use a service.
How To Write a Facebook Review
Writing a Facebook review can significantly impact a business, influencing potential customers and shaping the company's online reputation. To ensure your review offers value and clarity, follow the guidelines below. Choose the Right Rating. Your review starts with selecting a rating. Given that Facebook has transitioned to recommendations ...
Recommend a business on Facebook
Write a Recommendation. You can also select any of the tags below (example: friendly staff, slow service) to recommend or not recommend a specific feature of the business. ... Report a Recommendation or review about a business Page on Facebook. The Meta Business Tools. How Page review count and recommendation score are determined . Related ...
How to give a review on Facebook?
Step 1: Find the Review You Want to Write. Before you can start writing a review, you need to find the review you want to write. You can do this by: Searching for the review in the search bar; Clicking on the "Reviews" tab on the left-hand side of the page; Using the "Reviews" filter on the right-hand side of the page; Step 2: Read the Review
How to Leave a Review on Facebook: The Ultimate Guide
Now let's walk through step-by-step instructions on the mechanics of leaving a Facebook review. How to Leave a Review on Facebook as a User. Leaving feedback on a Facebook business page is straightforward. Just follow these steps: 1. Navigate to the Business Page. Search for the name of the business on Facebook
How to Write a Review on Facebook in 2024, 9 Easy Ways
How to Write a Review on Facebook. Here are a couple of other housekeeping duties you should keep in mind before attempting to write a review on Facebook. Review Facebook character limits . Your Facebook review will need to be at least 25 characters long. That's about four to six words depending on letter count and spacing.
A Comprehensive Guide On How To Leave A Review On Facebook
In such cases, you might not be able to leave a review. Step 4: Rate and Write Your Review on Facebook. Choose a star rating that represents your overall experience: [This is where you get to be the critic. Five stars for exceptional service and experiences, down to one star for those not-so-great encounters.] Type in the review in the text box:
How to Leave a Review on Facebook
Discover the difference between Facebook reviews and recommendations in this step-by-step guide on how to leave a review on Facebook. Generate 5-star Facebook reviews for your business automatically. ... If a Facebook user has a friend ask for recommendations, they can write a comment and tag your Facebook business page. Customers can also ...

How to Leave a Review on Facebook: A Step-by-Step Guide

Step-by-Step Tutorial on How to Leave a Review on Facebook

Step 1: Log in to Your Facebook Account

Step 2: Search for the Business Page

Step 3: Navigate to the Reviews Section

Step 4: Click on “Write a Review”

Step 5: Rate the Business

Step 6: Write Your Review

Step 7: Click “Post”

Tips for Leaving a Review on Facebook

Frequently Asked Questions

Can I edit my review later?

What if the “Write a Review” button is missing?

Are reviews on Facebook public?

How do I delete my review?

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How to write a review or recommendation on any Facebook business page

How are Facebook recommendations different from reviews?

What are the benefits of using Facebook recommendations?

How to write a review on Facebook

How to do a review on Facebook?

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How To Write a Facebook Review

Key Takeaways

Steps To Write Reviews on Facebook

Choose the Right Rating

Provide Specific Details

Include Personal Experience

Other Things To Consider When Writing a Facebook Reviews

How Do I Leave a Review on Facebook?

Where Do I Find Facebook Reviews?

Can I Delete or Edit My Facebook Reviews?

FAQs About Writing Facebook Reviews

Where is the review tab on Facebook?

Why can’t I leave a review on Facebook?

When you get a friend suggestion on Facebook, does the other person get it too?

Where can I leave a review for a company?

Can my friends see my reviews on Facebook?

How to give a review on Facebook?

Unlock the Future: Watch Our Essential Tech Videos!

How to Leave a Review on Facebook: The Ultimate Guide

Why Reviews Matter Now More Than Ever

Elements of a Helpful Online Review

How to Craft Quality Reviews

Focus the Review on Facts, Not Feelings

Put Yourself in the Owner’s Shoes

Be Specific About Failures But Don’t Attack

Provide Ideas to Replicate Successes

Consider Tradeoffs Others Might Value

How to Leave a Review on Facebook as a User

1. Navigate to the Business Page

2. Click Reviews Tab

3. Leave Your Rating & Review

Review Volume Over Time for Business Page

Reviewing as a Facebook Business Page

Turn on Reviews in Settings

Respond Thoughtfully to All Reviews

Editing or Deleting Your Review

Edit an Existing Review

Remove a Published Review

Common Review Issues and Solutions

Can’t Find Reviews Section on Business Page

Review Isn’t Showing Up After Posting

Only Allowed 1 Review Per Business

Review Edits Aren’t Showing

How Review Features Compare Across Major Platforms

Key Takeaways: Maximizing Facebook Reviews

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